Central Lincoln PUD Journeyman Lineman Rod Ekelund working in a major icestorm in Eugene, Oregon, under a mutual-aid agreement (left). (The Register-Guard, Eugene, Oregon) Central Lincoln PUD’s new Northern Operations Center in Newport, Oregon (above). (Central Lincoln PUD) Mark Freeman, Central Lincoln’s director of employee, customer and community services, presents Brian Stevens, accounting specialist, with an LED lantern for Brian’s emergency go-bag (right). (Central Lincoln PUD) Some gave us amused look s, but ever yone took the ﬁlter s home. The next year, we spent our training day discussing why being prepared was so crucial. We covered how to get ready and other procedures, and ended the day giving out foil-wrapped, vacuum-sealed, 2,400-calorie food bars and foil packets of water, which were guar anteed to be edible or dr ink able for The first year into our preparedness work, we handed out a lightweight water f iltr ation sys tem to ever y employee at our annual, all-employee training day. We explained that we were going to kick our disaster preparedness efforts into high gear, and we wanted each wor ker to be prepared as well. ﬁve years. We saw some skeptical faces, and ﬁelded dubious questions about how such rations would taste, but after a day talking about the cold realities of the Oregon Coast after an earthquake or tsunami, or a one-two punch of both, few employees turned us down. We amped up the “cool” factor our third year, as well as our intensity: Every employee received a solar-11 Western Energy / Winter 2017/2018 / westernenergy.org/we To keep reliability and customer engagement high, we have oper ations centers and customer-facing offices in three of the 10 cities we ser ve. Operating multiple locations presents a challenge to keep every employee engaged in emergency planning, but we have begun a multiyear campaign to boost employee preparedness.